EXECUTIVE HEALTHCARE LEADERSHIP TEAM DEVELOPMENT
Transforming Healthcare Leadership Teams to Improve Performance and Patient Outcomes
Laurie L. Smith, MSN, RN, NEA-BC, PCC partners with healthcare executive and nursing leadership teams to strengthen leadership effectiveness, trust, alignment, accountability and adaptability. A former System Chief Nursing Officer with more than 30 years in healthcare, Laurie created the STAR Method™ to help leadership teams work more effectively together, navigate complex change and improve workforce, operational and patient outcomes.
Former System Chief Nursing Officer • 30+ Years in Healthcare • Nursing Executive-Advanced (NEA-BC) • ICF Professional Certified Coach • Creator of the STAR Method™
Measurable Results from Healthcare Leadership Team Development
Laurie Lee Leadership works with healthcare executive and nursing leadership teams facing complex organizational challenges including leadership misalignment, silos, workforce turnover, resistance to change, accountability gaps, reactive leadership and declining team trust. The work combines assessment, facilitated team development, experiential learning, strategic advisory support and coaching methodologies to create sustainable changes in leadership behavior and organizational performance.
Who Laurie Works With
Healthcare Leadership Teams Responsible for Complex, High-Stakes Outcomes
Laurie works with healthcare executive and nursing leadership teams across hospitals, health systems, and healthcare organizations. Her engagements are designed for experienced leaders who are responsible for people, performance, patient outcomes, and organizational change.
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Her work commonly includes:
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Chief Nursing Officers and their leadership teams
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Healthcare executive and C-suite leadership teams
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Senior nursing leadership teams
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Hospital and health system leadership teams
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Clinical and interdisciplinary leadership teams
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Leadership teams preparing for mergers, consolidations, or significant organizational change
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Teams experiencing challenges with alignment, trust, accountability, retention, or cross-functional collaboration
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Laurie’s work is especially valuable when strong individual leaders need to become a stronger leadership team.
HEALTHCARE LEADERSHIP TEAM DEVELOPMENT
Customized Leadership Development for
Healthcare Executive and Nursing Teams
Laurie partners with hospitals, health systems, and healthcare organizations to strengthen leadership effectiveness across executive and nursing leadership teams.
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Each engagement is customized around the organization’s goals, culture, current challenges, and strategic priorities. The work is designed to improve how leaders communicate, make decisions, navigate conflict, build trust, create accountability, lead through change, and work together across departments and disciplines.
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Her approach combines leadership assessments, facilitated team development, experiential learning, strategic advisory support, organizational psychology, neuroscience, and coaching methodologies to create sustainable changes in leadership behavior and team performance.
Executive and Nursing Leadership Team Development
Laurie works with healthcare executive teams, Chief Nursing Officers and their leadership teams, senior nursing leaders, clinical leaders, and interdisciplinary teams to strengthen alignment, trust, accountability, strategic thinking, and cross-functional collaboration.
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Engagements are designed for leadership teams navigating complexity, organizational change, workforce pressure, performance challenges, mergers or consolidation, or the need to operate more effectively as one leadership team.
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What a Leadership Team Engagement
May Include
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9 to 12 months of customized healthcare leadership development
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In-person leadership symposia and facilitated team sessions
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Virtual leadership development sessions between in-person engagements
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Qualitative and quantitative leadership team assessments
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Executive and team development
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Peer-to-peer leadership groups
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Experiential leadership exercises
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Strategic advisory support
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Practical tools and resources for application between sessions
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Accountability and implementation support
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Support for executive team alignment and organizational change
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Customized content based on the organization’s evolving priorities and needs
Every engagement is tailored to the leadership team and the outcomes the organization is working toward.
Laurie’s work is designed to create meaningful, sustainable changes in leadership effectiveness, team dynamics, strategic thinking, and organizational performance.
Here is what healthcare leaders have shared about their experience working with her.
CLIENT RESULTS
What Healthcare Leaders Say
About Working With Laurie
BL
Senior Healthcare Leader
I did not know what to expect from executive coaching. It was life changing. Laurie made me feel comfortable in fully understanding the structured process, but also allowed for creative discovery of new awareness. She helped me to optimize my strengths. In addition, she walked me through the process of identifying my core values and how they relate to my overall professional strategic vision. My partnership with her led to lasting performance improvement, without a doubt. It was an investment well spent.
CT
Healthcare Executive
Laurie was eager to listen, understand and provide thoughtful, probing questions. Throughout our time, she challenged me often and created the space for me to form new perspective. Laurie kept me accountable, disciplined and motivated towards my goals. Because of my time with Laurie, I was able to tap into a new leg of impact and growth that I likely would have ignored otherwise. She helped me work through the discomfort to see my vision and strategy through.
AM
Chief Nursing Officer
I learned how to reflect on what I valued (money vs enjoyment, feeling challenged/engaged, etc), how to lean on my network, and set attainable behavioral goals as well as a larger aspirational goal. After achieving these goals, Laurie and I focused on how to best transition to this new job and manage work/life balance while keeping a
new aspirational goal in mind but giving
myself time to reflect and observe before setting a new goal.
